Contact
We’re here to assist you.
For any queries related to orders, shipping, returns, or general support, please reach out to us using the details below.
Customer Support
📧 Email: support@preetisutra.com
We aim to respond to all queries within 24–48 business hours.
Before You Contact Us
To help us assist you faster, please include:
- Your Order ID
- A brief description of your query
- Relevant images (if applicable, for damaged/incorrect items)
Support Scope
We can assist you with:
- Order status and tracking
- Returns and exchanges (as per policy)
- Product-related queries
- Payment-related concerns
Business Hours
Monday to Saturday - 10:00 AM – 6:00 PM IST
Closed on Sundays and public holidays.