Contact information

Contact Us

We’re here to assist you.

For any queries related to orders, shipping, returns, or general support, please reach out to us using the details below.


Customer Support

📧 Email: support@preetisutra.com

We aim to respond to all queries within 24–48 business hours.


Before You Contact Us

To help us assist you faster, please include:

  • Your Order ID
  • A brief description of your query
  • Relevant images (if applicable, for damaged/incorrect items)

Support Scope

We can assist you with:

  • Order status and tracking
  • Returns and exchanges (as per policy)
  • Product-related queries
  • Payment-related concerns

Business Hours

Monday to Saturday
[Insert Time, e.g., 10:00 AM – 6:00 PM IST]

Closed on Sundays and public holidays.