Terms of Service

Last updated: April 18, 2026

1. Acceptance of Terms

By accessing or using the services of PreetiSutra (“Company”, “we”, “us”), you agree to be bound by these Terms of Service (“Terms”).

If you do not agree, you must not use the Services.

2. Eligibility

You must be at least 18 years old or accessing the Services under the supervision of a legal guardian.

3. Products and Services

We sell fashion products through a direct-to-consumer e-commerce model.

  • All product descriptions are presented as accurately as possible
  • We reserve the right to modify or discontinue products at any time

4. Orders and Acceptance

Placing an order constitutes an offer to purchase.

We reserve the right to:

  • Accept or reject any order
  • Cancel orders due to pricing errors, fraud suspicion, or stock unavailability

5. Pricing and Payments

  • All prices are listed in INR unless stated otherwise
  • Payments must be made in advance (prepaid model) via supported payment gateways
  • We do not store full payment details; payments are processed by third-party providers

6. Shipping and Delivery

  • Orders are fulfilled through third-party logistics partners
  • Delivery timelines are estimates and not guaranteed
  • Risk of loss transfers upon delivery

7. Returns and Refunds

Returns and refunds are governed by our Refund Policy (see below).

8. User Conduct

You agree not to:

  • Use the Services for unlawful purposes
  • Interfere with the operation of the website
  • Provide false or misleading information

9. Intellectual Property

All content on the Site (including designs, text, images, branding) is owned by or licensed to PreetiSutra.

Unauthorized use is strictly prohibited.

10. Limitation of Liability

To the maximum extent permitted by law:

  • We are not liable for indirect, incidental, or consequential damages
  • Our total liability shall not exceed the amount paid for the relevant order

11. Third-Party Services

We rely on third-party providers (e.g., Shopify, payment gateways, logistics partners).

We are not responsible for:

  • Their independent acts or omissions
  • Service interruptions beyond our control

12. Privacy

Your use of the Services is also governed by our Privacy Policy.

13. Termination

We may suspend or terminate access to the Services for violations of these Terms.

14. Governing Law

These Terms shall be governed by the laws of India.
Courts of [Insert City] shall have jurisdiction.

15. Contact

For queries:

📧 Email: preetisutra@gmail.com